Testimonials
Dear Jen, Pam and Stuart:

Looking back on our journey to purchase this boat, we want to thank you for your patience in describing the features of each boat, guiding us with our choices, and ensuring that the boat we selected would be exactly what we need.  The choices seemed never ending which created many questions yet each one of you patiently responded.  The day you took us out for a test ride on a bennington boat was the clincher for the purchase.  To see, view, ask, walk on a boat is great but to have the opportunity to ride on it, to feel how the boat performs and visualize it in our lives was perfect.  Stuart, thank-you for making that happen for us.  All of you treated us exceptionally well and I would strongly recommend anyone to purchase a boat from Walsten Marine because without a doubt, any customer would leave feeling comfortable that they had made the correct choice for any water craft.  We cannot be happier.

Sincerely,

Janice & Bill Lithgow
I would like to take this opportunity to thank you and your sister for being fantastic ambassadors to the boating world.
I looked around a lot when purchasing the boat, and I'm so glad that I picked you.  Your sincerity and intro to "boating 101" was the icing on the cake.  I have thoroughly enjoyed all of my encounters with Walsten Marine, and every aspect of your service.

Andy Ames and the gang.
Dear Pam, Jen, Stuart and Bill,

I wanted to send a note expressing our heartfelt thanks to you for your excellent sales and service regarding our recent purchase of a Bennington pontoon boat. As existing customers, it was an obvious choice to deal with you since we have always enjoyed excellent service, but it was still comforting not to be taken for granted and you proved yourselves, once again, to be the "best of the best".

The whole experience, from dealing with Pam at the boat show to purchase the new boat and trade in our old one, to modifying our order with Jen and arranging for delivery was easy and seamless. Then, to top it off, Bill delivered the boat (on short notice, due to changes in schedule as a result of the recent flooding, and, at the end of a very long day for him) and gave John the "pontoon primer" ensuring that we knew what we were doing when we got on the water and how to take care of our new toy.

Finally, to top it off, when Bill gave us our complimentary engraved bottle of champagne and showed us the boat package the Walsten included, we were really gobsmacked. Our smiles went clear across our face.

Seriously, we can't say enough good things about our whole experience with Walsten. Top notch service and staff - nothing more need be said!

All the best,

John & Denise
Hi Jennifer,

It was last year that we attended the Toronto Boat Show and took the plunge on a new Larson outboard, from the time you introduced yourself at the show, through our many questions and ongoing conversations we've been impressed with your expertise and the service of everyone at Walsten.

When the boat arrived we were a bit nervous, would we like it, did we pick the right one? Bill was great in walking us through everything and once on the water we knew we had chosen the right boat for us, we love it, whether touring the lake or taking the kids wake boarding, tubing or skiing its perfect!

Thanks to everyone at Walsten, you made our boat purchase a wonderful experience from start to finish. We would recommend Walsten Marine to everyone looking to buy a new boat, sales and service are both Excellent.

We'll see you in late spring when we pick up the boat from storage, until then take care & have fun at this year's show.

Thanks Again,

Karen & Gord
Hi Pam;
It is now close to the end of the summer season and I wanted to let you know how impressed we have been with our purchase of our Bennington Pontoon boat from you earlier in the year. The purchase began with your knowledgeable expertise at the Boat Show outlining all the features and benefits of the Bennington right to the launch of our new boat and the follow thru questions. You and your organization have "paid attention to all the details" in ensuring us a fantastic boating summer. As a previous pontoon boat owner, we have been thrilled by the handling, maneuverability and stability of the Bennington. Dealing with Walsten Marine has truly been a pleasure! Thank you...
Dear Pam, Jen and all the folks at Walsten

I wanted to drop you a quick note to express our appreciation for your outstanding service and support relatedto the purchase of our Bennington Pontoon boat.  It's easy to be happy a week after delivery, but we are now nearing the end of our second summer with the boat and our satisfaction only increases.  As water access cottagers we relay greatly on our boat.  The Bennington has been a game changer.  Knowing that you can get down the lake safe, warm, dry in any weather condition is a major advantage, one we can now not do without.  The custom canvas package is a great option and a must have for us.  You spoke of Bennington quality when we first met and we can attest to it.  The looks great handles amazing and is a pleasure to use. 

We want to thank you for an outstanding consumer experience.  I continue to recommend Walsten Marineand Bennington Pontoon boats to all my friends.  If you find yourself on Little Hawk lake call me I'll take you for a ride. 

Thanks again,

Mike Evans
Hello Jennifer

On behalf of myself, Tara, Jillian, Emma, Tyler, Madeline and Tessa we wanted to say thank you for making our pontoon purchase such a smooth and easy process.  When Bill delivered the boat you can imagine the looks on the kids faces, I think they are still smiling!  Exceeding customer's expectations is something I thought you only read about but as a business, you deliver!  Thank you!

Best Regards

Rob Kelly
Just wanted to say thanks to you guys again for all you did yesterday.  I've done a lot of demo days and media events and have often relied on dealer assistance to make them happy.  Rarely, if ever, have I ever seen a dealer step up to the plate to make the event such a success as your team did yesterday.  Arriving on site to find two boats in the water including a photo boat, the main event boats of the day correctly propped, docks arranged at the neighbours, product cleaned, fuelled and ready and even lunch pre-planned.  WOW

Walsten Marine truley did an exceptional Five Star job once again

Thanks very much

Rick Layzell
National Sales Manager
Marine & OPE
Yamaha Motor Canada Ltd.
Pam

I just want to say thanks for putting up with me over the Fall/Winter and Spring months.  Answering all my questions and putting my mind at ease.

Bill arrived with my boat and trailer.  During the morning, he was very knowledgable and professional, providing us with some thinks I know nothing about.

Prior to his arrival, I wrote down approx. 20 questions that I felt they were of interest to me.  Bill during his talk and demonstrations of the boat, I had only one to ask him

Bill show us everything we needed to know about the trailer, transporting the boat, putting the baot in the water from the trailer, talking the playpen cover off, all the features of the boat, including docking the bat when we came in.  I felt everything was covered bow to stern, port to starboard (I'm learning)  Bill then placed the boat trailer in its summer storge place.  A job well done.  The bottle of champagne was the final touch that could not bhe surpassed. Once again, Thanks.

Paul Kereliuk
Hi Pam

Just a quick note to say thanks for all your help with our recent boat purchase and thanks to Bill for taking his time with us last Saturday.  While Jen and I only managed a quick after dinner cruise on Saturday evening, we are looking forward to some long weekend boating and a kick off to summer in a couple of weeks - hopefully with some warm weather.

Thanks for a great customer experience and we look forward to a long relationship with Walsten

Regards,

Mike & Jennifer Durante
Hi

In January we went to the boat show to buy a Bayliner as we had been speaking to a Bayliner dealer at the Cottage Show in November.  He was not working the Bayliner booth at the boat show, so we were pawned off to someone who didn't show much interest in us.  Across the row, we saw your exhibit, and we started talking to you.  You spent so much time with us and followed up with us when you SAID you would follow up.  In the end, it was you who sold us the boat and we Thank you.

From te initial contact to the water test through to pick up and boat operation summary, you made us glad we were buying a boat from you.  The bottle of champagne was a nice touch.  We will enjoy it at the cottage with our friends and family in a few weeks.

Just wanted to say, "Thanks!" again.  It was nice doing business with you

John & Jill Burke
Jennifer Burke & Adam Bradovka  
Hi

It was a long day for us but our new boat is at its new home.

Thanks again for the wonderful service you provided.  Bill did a great job going through everything for us.

I didn't get a chance to thank you for the bottle of bubbly, that was a nice surprise.

Hope to be on the water soon

Best Regards,

Danny, Ben, Jon, Courtney & Carolyn
Hi Jennifer

As a follow up to the purchase of our Campion 505, we would like to express our extreme satisfaction witht he boat and motor combination.  It is an extremely beautiful boat, handles well and is a pride to drive.

We chose our dealer well.  Not only was the transaction smooth, but the delivery, instruction and orientation extremely friendly and useful.

We chose you and Stuart because we felt we could trust you with this major purchase.  We could not be more pleased with that decision.  The small touches made the total interaction enjoyable.

You need to drop by for a visit when you get down to Stoney Lake

Sincerely,

Patrick & Jennifer Croome

We are thrilled with our boat.  It is awesome.  We had friends up on the weekend and they concurred with our choice.

Thanks very much for everything. 

Cheers,
Deb


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