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Testimonials
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Hi Pam; It is now close to the end of the summer season and I wanted to let you know how impressed we have been with our purchase of our Bennington Pontoon boat from you earlier in the year. The purchase began with your knowledgeable expertise at the Boat Show outlining all the features and benefits of the Bennington right to the launch of our new boat and the follow thru questions. You and your organization have "paid attention to all the details" in ensuring us a fantastic boating summer. As a previous pontoon boat owner, we have been thrilled by the handling, maneuverability and stability of the Bennington. Dealing with Walsten Marine has truly been a pleasure! Thank you... |
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Dear Pam, Jen and all the folks at Walsten
I wanted to drop you a quick note to express our appreciation for your outstanding service and support relatedto the purchase of our Bennington Pontoon boat. It's easy to be happy a week after delivery, but we are now nearing the end of our second summer with the boat and our satisfaction only increases. As water access cottagers we relay greatly on our boat. The Bennington has been a game changer. Knowing that you can get down the lake safe, warm, dry in any weather condition is a major advantage, one we can now not do without. The custom canvas package is a great option and a must have for us. You spoke of Bennington quality when we first met and we can attest to it. The looks great handles amazing and is a pleasure to use.
We want to thank you for an outstanding consumer experience. I continue to recommend Walsten Marineand Bennington Pontoon boats to all my friends. If you find yourself on Little Hawk lake call me I'll take you for a ride.
Thanks again,
Mike Evans |
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Hello Jennifer
On behalf of myself, Tara, Jillian, Emma, Tyler, Madeline and Tessa we wanted to say thank you for making our pontoon purchase such a smooth and easy process. When Bill delivered the boat you can imagine the looks on the kids faces, I think they are still smiling! Exceeding customer's expectations is something I thought you only read about but as a business, you deliver! Thank you!
Best Regards
Rob Kelly |
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Just wanted to say thanks to you guys again for all you did yesterday. I've done a lot of demo days and media events and have often relied on dealer assistance to make them happy. Rarely, if ever, have I ever seen a dealer step up to the plate to make the event such a success as your team did yesterday. Arriving on site to find two boats in the water including a photo boat, the main event boats of the day correctly propped, docks arranged at the neighbours, product cleaned, fuelled and ready and even lunch pre-planned. WOW
Walsten Marine truley did an exceptional Five Star job once again
Thanks very much
Rick Layzell National Sales Manager Marine & OPE Yamaha Motor Canada Ltd. |
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Pam
I just want to say thanks for putting up with me over the Fall/Winter and Spring months. Answering all my questions and putting my mind at ease.
Bill arrived with my boat and trailer. During the morning, he was very knowledgable and professional, providing us with some thinks I know nothing about.
Prior to his arrival, I wrote down approx. 20 questions that I felt they were of interest to me. Bill during his talk and demonstrations of the boat, I had only one to ask him
Bill show us everything we needed to know about the trailer, transporting the boat, putting the baot in the water from the trailer, talking the playpen cover off, all the features of the boat, including docking the bat when we came in. I felt everything was covered bow to stern, port to starboard (I'm learning) Bill then placed the boat trailer in its summer storge place. A job well done. The bottle of champagne was the final touch that could not bhe surpassed. Once again, Thanks.
Paul Kereliuk |
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Hi Pam
Just a quick note to say thanks for all your help with our recent boat purchase and thanks to Bill for taking his time with us last Saturday. While Jen and I only managed a quick after dinner cruise on Saturday evening, we are looking forward to some long weekend boating and a kick off to summer in a couple of weeks - hopefully with some warm weather.
Thanks for a great customer experience and we look forward to a long relationship with Walsten
Regards,
Mike & Jennifer Durante |
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Hi
In January we went to the boat show to buy a Bayliner as we had been speaking to a Bayliner dealer at the Cottage Show in November. He was not working the Bayliner booth at the boat show, so we were pawned off to someone who didn't show much interest in us. Across the row, we saw your exhibit, and we started talking to you. You spent so much time with us and followed up with us when you SAID you would follow up. In the end, it was you who sold us the boat and we Thank you.
From te initial contact to the water test through to pick up and boat operation summary, you made us glad we were buying a boat from you. The bottle of champagne was a nice touch. We will enjoy it at the cottage with our friends and family in a few weeks.
Just wanted to say, "Thanks!" again. It was nice doing business with you
John & Jill Burke Jennifer Burke & Adam Bradovka |
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Hi
It was a long day for us but our new boat is at its new home.
Thanks again for the wonderful service you provided. Bill did a great job going through everything for us.
I didn't get a chance to thank you for the bottle of bubbly, that was a nice surprise.
Hope to be on the water soon
Best Regards,
Danny, Ben, Jon, Courtney & Carolyn |
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Hi Jennifer
As a follow up to the purchase of our Campion 505, we would like to express our extreme satisfaction witht he boat and motor combination. It is an extremely beautiful boat, handles well and is a pride to drive.
We chose our dealer well. Not only was the transaction smooth, but the delivery, instruction and orientation extremely friendly and useful.
We chose you and Stuart because we felt we could trust you with this major purchase. We could not be more pleased with that decision. The small touches made the total interaction enjoyable.
You need to drop by for a visit when you get down to Stoney Lake
Sincerely,
Patrick & Jennifer Croome |
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We are thrilled with our boat. It is awesome. We had friends up on the weekend and they concurred with our choice.
Thanks very much for everything.
Cheers, Deb |
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Hi Jennifer,
It was last year that we attended the Toronto Boat Show and took the plunge on a new Larson outboard, from the time you introduced yourself at the show, through our many questions and ongoing conversations we've been impressed with your expertise and the service of everyone at Walsten.
When the boat arrived we were a bit nervous, would we like it, did we pick the right one? Bill was great in walking us through everything and once on the water we knew we had chosen the right boat for us, we love it, whether touring the lake or taking the kids wake boarding, tubing or skiing its perfect!
Thanks to everyone at Walsten, you made our boat purchase a wonderful experience from start to finish. We would recommend Walsten Marine to everyone looking to buy a new boat, sales and service are both Excellent.
We'll see you in late spring when we pick up the boat from storage, until then take care & have fun at this year's show.
Thanks Again,
Karen & Gord |
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